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| Intelligroup
Lifecycle SAP ERP Testing Services offers a full suite
of functional and non-functional application testing services
beginning with identification, implementation, maintenance
(hot patches/ bug fixes) and eventually upgrades. The
offering enables organizations to achieve process quality
improvement and improved ROI. The key advantages are: |
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- Keeps SAP application robust with speedier and adequate
coverage through rigorous testing and quality processes
in maintenance environment
- Identify and fix critical bugs and issues to enhance
an organization’s productivity
- Identify and fix the gaps in the desired usage
area to enhance and optimize in critical business
application area of an organization
- Identify and provide reports that will compare
the complexity and risk associated with the current
application version in use with SAP ERP 6.0 upgrade
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| The business dynamics dictates
the decision of making investments in either maintaining
your current SAP application version or to go for an Upgrade.
The key business factors are: |
| Maintenance |
Upgrade |
| No new business requirement or
expansion planned that will not be served by the
current version |
Major business expansion/growth
planned through diversification or addition |
| Current and planned business
requirements/needs are met by your current version
of SAP ERP Application |
The immediate future envisages
gradual planned growth in new areas |
| Business is steady and nature
and does not perceive new changes or alteration
presently or in immediate future. |
Business processes are unpredictable
and changes may make your current SAP application
version redundant and a business stopper. |
| Needs time to finalize on Upgrade
but still want optimized returns from your current
SAP Application |
Business on high growth trajectory
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Intelligroup SAP ERP Testing
solutions overview:
1. Process Gap Analysis:Covers QA process, tools, organization business structure
and identify areas for improvement. Solution will provide
roadmap for improvements and correction.
2.
Latent Defect Identification and fixing: Identify
and fix latent defects in the high priority business processes
area identified during the mutual goal setting meeting.
The solution scope will cover fixing of up to 5 defects
mutually identified and agreed upon. Additional Defect
fixing will be subject to agreed upon SOW and cost estimate
approval.
3. Maintain/ Upgrade Decision Support:
Identify latent defects and provide indicative comparative
TCO figures for Maintain vs. Upgrade scenarios.
4.
Upgrade Testing End to End Solution: Covers
testing the entire Upgrade process, starting from requirement
review, through manual execution, automation and result
reporting. Depending upon the clients requirements fixing
the bugs based on customized SOW and cost estimate approval.
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| Most of the enterprises
that implement multi-suite SAP ERP applications continue
to experience delays in implementations taking months
or sometimes years to resolve post go-live issues. |
The key issues are:
- The requirement of multiple test environments
–9 SAP environments is not
unusual. The development, integration, E2E, UAT, UAT
Support, Tech Test, OAT, Training
and Production
–PLUS interfacing system dev/test
environments too.
- ‘Always’ customized, to an extent
- Regular need ‘changes’ due to business,
legal requirements
- Functional improvements
- Regular upgrades and hot fixes after deployment
are a ‘MUST’
- Always built around the business process
Intelligroup SAP ERP testing services enables businesses
to address and mitigate the challenges by defining the
approach of SAP systems testing and behavior, meeting
the needs of its users and address the failure risks.
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- Knowledge of ERP applications including SAP, Oracle,
PeopleSoft, Siebel
- Compliance and Validation expertise in Life Sciences
and Consumer Product verticals
- Experts in SAP, Oracle, PeopleSoft Upgrades and Service
Packs
- Proprietary tools and applications i.e. UptimizerSM
and Hot Pac Analyzer for Upgrade versus maintenance
decision making process
- Partners with HP-Mercury & Compuware to provide
best-of- breed ERP testing solutions
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Intelligroup’s approach
to ensure successful ERP testing results in zero-critical
defects and better fulfillment with your business-processes.
We see it as vital to understand your goals and ethos
in order to more efficiently manage testing projects.
Deploying a cross-functional team with ERP and testing
experts and proprietary tools adds significant value to
business through implementation, upgrades and maintenance
of SAP application and infrastructure. Intelligroup’s
approach overcomes potential end user objections to ERP
adoption and continued use by presenting a reliable, bug
free system.
Business oriented approach translates usage needs into
critical scenarios that ensure the ERP systems deliver
to the exact specifications. Intelligroup’s SAP ERP Testing
methodology meets requirements and includes frequent status
reports that enable quality and optimize ERP application
investments.
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Key service offerings
(EQUIP):
(E)valuation:
Looks at current QA process and helps define best practices
and tools
(Q)uality Factory Setup:
Testing Services across the application landscape in a
Factory model
(U)pgrade Testing:
Analyzes your ERP testing and quality requirements
(I)ntelligent Automation: Appropriate
tools, frameworks and level of automation
(P)erformance
Testing: Helps create an optimal IT infrastructure
for your business needs
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Intelligroup’s ERP Testing
solutions are designed to assist in “Upgrade or maintain”
decision making process by evaluating the TCO of existing
installation and Upgrade option.
The key factors for the decision making process that needs
a careful evaluation are: |
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Decision
Alternatives |
Cost
Drivers |
| ERP |
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System
Configuration Changes |
Requirement
Changes |
| Latent Defects |
| Critical |
Medium |
Cosmetic |
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| Maintain |
Identical |
Identical |
To
be evaluated - will impact the maintenance cost |
To
be evaluated - will impact the maintenance cost |
To
be evaluated - can be overlooked |
| Upgrade |
Identical |
Identical |
May
be reduced/ eliminated |
May
be reduced/ eliminated |
May
be eliminated |
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Taking a closer look at
SAP application decision making process:
- 1.System Configuration Changes (Technical Upgrade):
a.Impact is identical, and will not
impact the decision
- 2.Requirement Changes/ Enhancement requests:
a.Impact is identical, and will not impact the decision - 3.Latent Defects:
a.The latent defects in the application are generally not known, and these surface in production on an ongoing basis. More defects
imply
i.More
unhappy users
ii.More
calls to the helpdesk
iii.More
application maintenance and testing cost
b.Latent defects depend upon the Quality
and Coverage of past testing.
c.Latent Defects will impact the maintenance
of the existing installation
Robust testing solutions during the upgrade are advisable
to eliminate or reduce the defects that can affect the
production environment. Leaked defects become the latent
defects of the future.
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Our 2 day Statistical Upgrade Assessment Service offering with Uptimizer analysis enables customer to plan/budget for the technical upgrade : understand the scope, size, complexity, time and cost of the upgrade to ERP 6.0
Upgrade assessment deliverable covers:
- Statistical Uptimizer analysis results for understanding upgrade size & complexity for planning and budgeting of the upgrade:
- Sizing of Custom developed objects
- Sizing of SAP modifications
- Upgrade related issues in all the custom objects
- Sizing of Priority custom objects
- Sizing of Active function modules and business transaction usage
- Category based classification of ABAP objects
- Complexity classification of ABAP objects
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Intelligroup’s ERP testing clients include Capita, Apple Vacations, Apple Inc., Cox
Communications, Dubai Cooperative Society amongst many
others.
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| Get an overview of what
Intelligroup’s ERP Testing Practice and our clients have
accomplished together through our business case studies. |
Apple
Vacations
Cox
Newspapers, Inc.
Apple
Inc.
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