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COMPETENCIES > Oracle > Upgrade Services
Upgrade Offering
60 Days to 11i - It is a unique opportunity for non 11i customer to upgrade their Oracle Application to 11i in sixty days.
The offering includes the following:

  Pre-upgrade Assessment
  Fixed pricing and on time delivery
  Global Delivery Model to reduce cost by 30%
  Financials, Manufacturing, and Distribution modules
  Re-engineer existing custom reports (up to 25 reports)
  Review and fix existing (up to 3 interfaces)
  Minimal post go-live support
  Train the Trainer for the modules that were upgraded/implemented
  Knowledge transfer in identified areas
  Long-term support transition planning

Why Upgrade?
Time is running out. Oracle will soon discontinue support for earlier versions and is currently providing minimal support for earlier versions of Oracle Applications. To remain competitive, customers need to take advantage of new technologies and enhanced functionality including the new dimension modules offered in the latest version/releases. Additionally, your enterprise system needs to be in compliance with existing laws and regulations.

The new technical architecture of Oracle Applications offers the possibility of consolidating multiple instances into one. Upgrading saves time and money - no more maintaining multiple instances. An upgrade also provides the opportunity to develop uniform policies and procedures throughout the entire organization.

Why Intelligroup?
Intelligroup is a global outsourcing partner with a proven track record of providing the highest quality software development and support at the lowest cost. Just a few of the advantages of partnering with Intelligroup:

 
Experienced consultants who have successfuly completed Oracle Applications upgrades
  Customer oriented global delivery option to reduce cost and time
  Proven methodology and tools to expedite upgrade
 
Intelligroup will help you realign and deploy your in-house expertise for the maximum benefit on the upgrade project – we will be true partners

Successful Customer Case Studies

EZ Path Oracle Applications Upgrade Methodology
EZ Path provides a proven methodology and tools to minimize the time and cost of an upgrade to Oracle 11i. EZ Path helps in streamlining and efficiently manages the Oracle upgrade, and reduces cycle times and overall upgrade project costs.

The EZ Path methodology is based on Intelligroup's extensive experience in performing Oracle upgrades. Whereas typical upgrade methodologies only provide a project management framework, the EZ Path methodology delivers the project management framework and knowledge base that captures Oracle Applications issues, problems, and resolutions.

Through the knowledge base, you have access to a wealth of detailed, time-saving information. The knowledge base can significantly reduce the number of iterative test runs because you have the detailed intelligence on the major upgrade problems and their potential impact.

The different phases of this methodology with clearly defined deliverables and checklists will help the customer to achieve their upgrade smoothly and efficiently.

Upgrade Options
Every organization has unique requirements and business objectives for an upgrade. An application upgrade can be classified under the following categories:

Functional Upgrade: This upgrade will analyze the new as well as improved functionalities, eliminate customizations and improve core business processes. This approach provides moderate ROI.

Strategic Upgrade: This category will cover the functional upgrade with strategic deployment of new dimension modules or enterprise applications such as CRM/Advanced Supply Chain Management/Self-service Applications. Any organizational scope expansion such as rollouts to new business units or new countries or locations falls under this category. This upgrade provides maximum ROI.

Technical Upgrade: This is more suitable for release upgrades or point upgrades to stay with the latest 11i release from Oracle and take advantage of some new features and functionalities.

Pre-upgrade Assessment
As part of our upgrade methodology, a pre-upgrade assessment is conducted to analyze and understand the existing application infrastructure and footprint. Based on this assessment, Intelligroup recommends a customer oriented upgrade option as well as providing recommendations for customization migration, archive and purging of historical data.

Upgrade Assistance Utilities/Tools
Using Oracle Standard Utilities and our own custom utilities, Intellgroup leverages the lessons learned and experience from its many years of implementing and upgrading Oracle Applications. Intelligroup’s use of these value-added utilities benefit our clients during upgrades/implementations by providing a faster implementation that results in reduced costs. The usage of these utilities is part of our knowledge transfer process during the upgrades/implementations.

Standard Oracle Utilities

Generic Loader: These utilities will help to load AOL data, workflow data, common modules data and some critical setup data to save time.

Oracle Applications Diagnostics Support Pack: The setup diagnostic tests assist in resolving product setup issues. Activity diagnostic tests assist in resolving problems related to a particular function or activity. Performance diagnostic tests assist in resolving performance problems. These tests validate and report errors and warnings. It also suggests corrective actions to resolve the issue.

The Upgrade Management system (TUMS): This utility helps to identify the steps required to be run during pre and post-upgrade phases.

Intelligroup Proprietary Tools/Utilities

Customization Assessment Tool (CAT):
This utility is run on source instances before the upgrade to find most of the custom objects and reports the customizations by different categories including packages, reports, forms, workflow, etc. This list acts as a checklist during migration and assists the implementation team to prioritize the migration of custom objects.

Deliverables Tracker (DTRK): This is a project management aid tool which helps in tracking all the defined project deliverables. It notifies the project team on deliverable due dates and allows the deliverables to be tracked by different phases of the project.

Issue Tracker (ITRK): This user-friendly utility helps in tracking and maintaining the issues and resolution that occur during the upgrade process. Also, the Oracle Support’s TAR number and patch details can be stored along with the issues. The resolutions of these issues are captured in the tracker to act as a knowledge base for the future upgrade. The ITRK flexible reports help in analyzing and resolving issues and increase the team's communication for project synergy.

Test Script Pack (TPAC):
This set of standard test scripts will help in testing the post upgrade integration and user acceptance testing.

Chart of Accounts Change Tool (COACT):
This utility is a comprehensive and quick solution for small changes in Chart of Accounts due to business reasons. It also provides a quick transition to the new Chart of Accounts structure with minimal business impact and resource usage. It provides detailed reporting of changes before and after the change for audit purposes.

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