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INDUSTRY > Life Sciences > Compliance Services
Intelligroup Compliance Services Practice
Who we are:
Intelligroup’s Compliance Services Practice helps companies in the pharmaceutical, biotechnology, medical device, and medical diagnostic industries achieve and maintain cGxP and regulatory compliance through innovative solutions. Our unique combination of expertise in regulatory affairs, process knowledge, and deep IS experience enables us to provide integrated solutions that meet the challenges faced by companies in this sector. Our “right-shoring” delivery model and Compliance Kit make compliance a viable, cost-effective proposition.

What we do:
Compliance-ready Solutions:
While the final responsibility for validating computer systems lies with end users, Intelligroup’s ERP solutions and services for the Life Sciences industry such as Pharma Express and Chargeback 2.0 are delivered compliance ready with template validation packages and tools that can be used to validate the system quickly and efficiently.

Compliance Services
Companies with a presence in the US market need to comply with 21 CFR, HIPAA, and SOX. Additionally, companies need to comply with local regulatory bodies, and those competing for global markets need to comply with regulations from EMEA, FDA, JMHLW and others. As a company with a global presence and local domain expertise, Intelligroup leverages on commonalities in the cross compliance matrix to offer services that help clients meet compliance requirements from the drug discovery phase through Manufacturing and distribution.

Internal and Vendor Audits
A third-party audit of a company’s quality processes and documentation can help to quickly identify regulatory risk areas. Intelligroup examines the company’s computer system quality and validation processes, adherence to internal procedures, and determines whether regulatory expectations are being met. Intelligroup also performs partner and vendor computer system audits in a lead or support role. Intelligroup’s audit services start with an audit report and can extend through a corrective and preventative action plan. Assessments are made with special emphasis on:

 
cGxP
 
21 CFR Part 11
 
Validation documentation
 
Training

Validation Services
As end-to-end solution providers for companies in the Life Sciences sector, Intelligroup uses a “right-shoring” model which combines onsite, offsite and offshore resources to provide validation services in a time and cost-effective manner. Intelligroup’s Validation Templates and Services in combination with our Business Process and Technology offering, allow our customers to focus on their core business. Our Compliance Kit formalizes this offering for maintaining systems in a validated state. With a proven track record of using the FDA’s current approach to validation using Risk Models, Intelligroup’s validation experts ensure that the effort is “right-sized”.

 
Strategic Services
  Strategy for Computer System Validation
 
Project Management Services
 
Risk-based Validation
  Risk Analysis and Risk Models
 
VSD, VMP/VP, RA, VPP, RTM, IQ/OQ/PQ/Data Conversion Protocol and Summary, OQ/PQ Scripts, URS, FRS, DDS, VSR, SOPs, User Manual, System Manual
 
Infrastructure Qualification
 
IT Governance
 
SOPs, Disaster Recovery/Business Continuity Plans, Operations Manual (Back-up/Recovery Procedures, Security, Monitoring, Support and Maintenance), User and Asset Repository
 
Computer System Quality Assurance
 
Change Control Process Definition and Implementation
 
Internal Audit Controls
 
SDLC Methodology and Documentation
 
Testing Services (right-shored)
 
Integrated Testing Strategy
 
Manual Testing
 
Automated Testing
 
eCATT
 
Mercury Interactive
 
Training
 
Risk Analysis
 
21 CFR Part 11
 
Computer System Validation
 
Implementation and Maintenance of ERP Systems in a regulated environment

With a focus on assuring system and process quality, Intelligroup's validation methodology creates real value in time and cost efficiencies for the customer, while meeting compliance requirements.

 
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