Princeton, NJ November 22, 2010 – Intelligroup, an NTT DATA Company, focused on information technology consulting, enterprise applications and outsourcing services announced today that it has signed an agreement with Multiquip Inc., and industrial products company, to provide SAP application support services using Intelligroup’s shared services engagement model. Intelligroup’s shared service model is a flexible, scalable, ‘pay as you go’ pricing model for growth oriented mid-sized companies. The service leverages our internal team of subject matter experts offering application support excellence with a set of standardized tools and mature processes in a flexible framework.
According to Michael Hanken, vice president of information technology at Multiquip, “Our decision to contract with Intelligroup to provide shared services SAP application support allows us to do more with less. A vital component of our IT Services is to keep our internal team of experts small, highly efficient and close to the business, while leveraging the talent pool of Intelligroup to maintain a steady state for our production support and maintenance.”
“Intelligroup sees shared services as a growing trend for mid-sized companies. The common team across multiple customers is a cost-effective model that allows the customer to define and pay for the services required as opposed to the number of consultants to perform the work,” said Guru Thiagarajan, business head of Outsourcing at Intelligroup. “Our mature processes and internal tools for receiving requests, allocating the requests to the best resources, and our ability to monitor progress and performance, are key to our successful delivery in this shared service model.”
|