Test-driving Support Packages, Simplifying Deployment
SAP encourages customers to use Support Packages to enhance and optimize implementations. However, many companies do not apply them until they encounter problems for which Support Packages are the only fix. Why? Applying SAP Support Packages to customized environments is a complex, time-consuming task that, if not done properly, can result in a whole new set of issues. |
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Service
HotPac Analyzer shortens and simplifies Support Package application processes and lowers the costs of SAP operational management by: |
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Cataloging the status of Support Packages: Helps identify the Support Package that should be applied to keep your production system stable and current.
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Identifying the impact before applying Support Packages: Identifies each transaction and object in your SAP system that the Support Package can impact.
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Quickly eliminating potential conflicts between Support Package objects, OSS Notes and repair objects: Quickly isolates OSS Notes and object conflicts, and takes corrective action through HotPac Analyzer's Preparatory Analysis and OSS Notes Conflict Management capabilities.
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Performing stability testing and reporting: Directs you to the business transactions that require thorough testing, and provides documentation of the pre- and post- Support Package test runs. As noted by AMR Research, HotPac Analyzer is critical to the validation requirements of regulated manufacturing environments.
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| Key Benefits |
- Protects the significant investment companies have made in enhancing and stabilizing their SAP environments.
- Takes the unknown out of Support Package applications and enables you to apply them confidently and quickly.
- Provides all the data needed to validate the potential impact of SAP Support Packages without actually applying them or affecting your “live” SAP environment…all in a matter of hours.
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Why Intelligroup
HotPac Analyzer creates a roadmap showing clients like Novartis Animal Health US, Alaska Communications, Cosine communications & Conexant, Inc., what the impact of SAP Support Packages will be on business transactions, objects, applied OSS Notes and objects under repair in a SAP production system before the Support Package is applied. Since HotPac Analyzer also provides detailed lists of transactions and programs in each module affected by the Support Package (at source code level), clients can save significant time in the testing process by focusing their testing on specific business processes that include these transactions and objects. |